Must I live in Wantage to benefit from this service?
The service is based in Wantage but is available to anyone who can get to our centre. We see clients from across Oxfordshire, Wiltshire, Berkshire and beyond.
When can you offer appointments?
We offer appointments from 09.00 – 20:00 hrs, and can offer Saturdays by arrangement. Each appointment lasts for 50 minutes.
What about the costs?
All clients have to pay something. Your fee will be agreed with you at your Assessment session and will be based on what you can realistically afford.
Our aim is to offer an affordable service so that people who cannot afford fees charged by private counsellors can get the professional help they need.
What about the NHS?
Your GP can often offer counselling at no cost to you. However the waiting time can make it difficult for the NHS to respond as quickly as you would like, and the counselling offered is often short term.
WCTC aims to fill the gap without the need to afford a private therapist or counsellor. We can respond quickly offering short term counselling or longer term therapy if this is felt to be necessary.
Are our counsellors qualified?
All our counsellors have either completed in-depth training or are in the final stages of doing so. They all have had personal therapy and have regular supervision with a senior counsellor or psychotherapist.
Is WCTC a regulated organisation?
Yes. As a registered charity it is governed by the requirements of the Charity Commission.
In addition counselling services are accredited with the BACP (British Association for Counselling and Psychotherapy), WCTC counselling services have been accredited which ensures that counselling is provided to the highest professional and ethical standards.
Can I complain about the service I receive from WCTC?
Yes you can. The service operates a complaints procedure to deal with any problems that you may have. We subscribe to the ethical framework established by the British Association for Counselling and Psychotherapy which covers issues like confidentiality. You can ask to see this if you wish.
Who can access your services?
Our accessibility details can be found here…
British Psychoanalytic Council
West Hill House, 6 Swains Lane, LONDON, N6 6QS
United Kingdom Council for Psychotherapy
2nd Floor, Edward House, 2 Wakley Street, London, EC1V 7LT
Tel: 0870 167 2131 Fax: 0870 167 2133
British Association for Counselling and Psychotherapy
BACP House, 15 St John’s Business Park,
Lutterworth, Leicestershire LE17 4HB
Tel: 01455 883300
Coliseum, Riverside Way, Camberley, Surrey, GU15 3YL
Herbert Gray College, Little Church Street, RUGBY, Warwickshire CV213AP
Tel: 0845 456 1310
WITNESS (formally POPAN)
WITNESS: against abuse by health & care workers is the only charity in the UK working exclusively on abuse by health & care workers. WITNESS runs a helpline, a support and advocacy service, provides training and develops new policy approaches to the prevention of abuse
Delta House 175-177 Borough High Street, London, SE1 1HR
Helpline 08454 500 300 Admin: 020 7939 9920
Mind is the leading mental health charity in England and Wales. We work to create a better life for everyone with experience of mental distress by:
a) advancing the views, needs and ambitions of people with mental health problems
b) challenging discrimination and promoting inclusion
c) influencing policy through campaigning and education
d) inspiring the development of quality services which reflect expressed need and diversity
e) achieving equal rights through campaigning and education.
Useful Phone Numbers
Here are some useful numbers for other agencies providing support and information.
Advice and Information
Citizens Advice Bureau (CAB)
The Independent Advice Centre, Wantage
Oxfordshire Family Mediation Service
08457 90 90 90
Oxfordshire Carer’s Support Services
South and Vale Carers Centre
Drug and Alcohol Services
Alcoholic Anonymous (Oxfordshire)
Oxfordshire Drug and Alcohol Action Team
Housing And Homelessness Services
Vale of White Horse District Council
Oxfordshire Domestic Abuse Services
0800 731 0055
Young People, Children and Families
Oxford Family Information Service
08452 26 26 36
The Abingdon Bridge