Wantage Counselling Service


Must I live in Wantage to benefit from this service?
The service is based in Wantage but is available to anyone who can get to our centre. We see clients from across Oxfordshire, Wiltshire, Berkshire and beyond.

When can you offer appointments?
We offer appointments from 09.00 – 20:00 hrs, and can offer Saturdays by arrangement. Each appointment lasts for 50 minutes.

What about the costs?
All clients have to pay something. Your fee will be agreed with you at your Assessment session and will be based on what you can realistically afford.

Our aim is to offer an affordable service so that people who cannot afford fees charged by private counsellors can get the professional help they need.

What about the NHS?
Your GP can often offer counselling at no cost to you. However the waiting time can make it difficult for the NHS to respond as quickly as you would like, and the counselling offered is often short term.

WCTC aims to fill the gap without the need to afford a private therapist or counsellor. We can respond quickly offering short term counselling or longer term therapy if this is felt to be necessary.

Are our counsellors qualified?
All our counsellors have either completed in-depth training or are in the final stages of doing so. They all have had personal therapy and have regular supervision with a senior counsellor or psychotherapist.

Is WCTC a regulated organisation?
Yes. As a registered charity it is governed by the requirements of the Charity Commission.

In addition counselling services are accredited with the BACP (British Association for Counselling and Psychotherapy), WCTC counselling services have been accredited which ensures that counselling is provided to the highest professional and ethical standards.

Can I complain about the service I receive from WCTC?
Yes you can. The service operates a complaints procedure to deal with any problems that you may have. We subscribe to the ethical framework established by the British Association for Counselling and Psychotherapy which covers issues like confidentiality. You can ask to see this if you wish.

Who can access your services?
Our accessibility details can be found here…

FAQs. Accessibility

Useful Websites

Professional Organisations
British Psychoanalytic Council
West Hill House, 6 Swains Lane, LONDON, N6 6QS

United Kingdom Council for Psychotherapy
2nd Floor, Edward House, 2 Wakley Street, London, EC1V 7LT
Tel: 0870 167 2131 Fax: 0870 167 2133

British Association for Counselling and Psychotherapy
BACP House, 15 St John’s Business Park,
Lutterworth, Leicestershire LE17 4HB
Tel: 01455 883300

Counselling Directory
Coliseum, Riverside Way, Camberley, Surrey, GU15 3YL

Herbert Gray College, Little Church Street, RUGBY, Warwickshire CV213AP
Tel: 0845 456 1310

Charitable Organisations
WITNESS (formally POPAN)
WITNESS: against abuse by health & care workers is the only charity in the UK working exclusively on abuse by health & care workers. WITNESS runs a helpline, a support and advocacy service, provides training and develops new policy approaches to the prevention of abuse

Delta House 175-177 Borough High Street, London, SE1 1HR
Helpline 08454 500 300 Admin: 020 7939 9920
[email protected]


Mind is the leading mental health charity in England and Wales. We work to create a better life for everyone with experience of mental distress by:

a) advancing the views, needs and ambitions of people with mental health problems

b) challenging discrimination and promoting inclusion

c) influencing policy through campaigning and education

d) inspiring the development of quality services which reflect expressed need and diversity

e) achieving equal rights through campaigning and education.


Useful Phone Numbers

Here are some useful numbers for other agencies providing support and information.

Advice and Information
Citizens Advice Bureau (CAB)
08444 111444

The Independent Advice Centre, Wantage
01235 765348

Oxfordshire Family Mediation Service
01865 741781

08457 90 90 90

Alzheimer’s Society
01865 876508

Oxfordshire Carer’s Support Services
01865 455877

South and Vale Carers Centre
01235 510212

Drug and Alcohol Services

Alcoholic Anonymous (Oxfordshire)
01865 242373

Oxfordshire Drug and Alcohol Action Team
01865 336800

Housing And Homelessness Services
Vale of White Horse District Council
01235 520202

Oxfordshire Domestic Abuse Services
0800 731 0055

Young People, Children and Families
01865 744768

Oxford Family Information Service
08452 26 26 36

0800 1111

The Abingdon Bridge
01235 522375

FAQs. bacp logo 2018

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